"What a delight and pleasure it is to be writing this letter to you. I contracted Thomas for a six week project.  The crew was kind, courteous, respectful, patient, and easy to coordinate with, as well as knowledgeable.  I highly recommend them without any reservations on my part. Good luck with your project."

Respectfully yours,

Becky G.

"I would like to take this opportunity to complement you and your company on the outstanding painting job that was recently completed for our paint company.  The work was superb.  The crew that was assigned was extremely conscientious with the work being done quietly, neatly, on time, and with almost no disruption to our normal daily activity.  As the logo on your mailing envelope says, it was a "Job Well Done."  It is always a pleasure to do business with consummate professionals and we look forward to future dealings with your firm.  If we can provide you with letters of reference or introduction, please do not hesitate to contact us."

Sincerely yours,

"Enclosed is the final payment for the wonderful work you recently completed in painting our living room and foyer and stripping the stone fireplace.  We are thrilled with the results and have received numerous complements on the wonderfully restored fireplace as well as the quality of your painting.  The work has made all the difference - we finally feel that the interior of the house matches the majestic exterior.  It was also a pleasure to work with you and your dedicated team.  You took the time to answer all our questions, explained all our options, worked with us to make it affordable, and fit the job into our schedule.  Your team was very professional, honest, courteous and talented.  They clearly took their work seriously and it shows in the finished product.

Again, many thanks for your excellent work and service.  We look forward to working with you again when the need arise and will certainly recommend you to others.  Feel free to provide our name to future clients in need of referral."

Best regards,

"Recently, I engaged the services of T. R. Young based on a referral from an organization I know and trust.  As someone who had the pleasure of working with Tom Young and several members of his staff, I would like to take this opportunity to relate my personal experience.  Throughout my initial meeting and beyond with Tom he was patient, thorough and knowledgeable.  There is no doubt that Tom's diligent efforts and professionalism were responsible for making our relationship and improvements on my home a pleasant transaction.  Tom worked with me constantly and was always on top of every project and detail.  Furthermore, I feel that my time was never wasted and Tom tuned in to what I was looking for by anticipating my needs and addressing all my concerns.  The effort, energy and commitment that Tom provided for the work on my home falls in the above and beyond category.  Each member of Tom's staff was on time, polite and efficient. I found all to be cooperative and trusting.  I have consistently found Tom Young and his staff to be pleasant, sincere and honest in all of our dealings. Because of these fine qualities, I am confident that we will work together again."

Sincerely,

"My wife and I want to express our complete satisfaction with the work your company did painting the outside of our house.  From your visit to walk around the house and give us your estimate, to the preparation and painting, to the final clean up of the premises, everything was done in a highly professional manner.  I want to commend the crew.  My wife told me they are the best crew she has seen.  They were all clearly well-trained and skilled at their work, and were also very friendly and courteous, willing to answer our questions and discuss the progress of the work.  They put in the time needed to do a good job, not rushing or using shortcuts, but still finishing on the schedule you originally gave us.  They were always here when they said they would be, and they formed an efficient unit.  When he came into the house to paint the window sills he was careful not to make any mess, first taking off his shoes.  The house looks beautiful.  That, of course, is most important to us.  But there were a number of small things that we also appreciate.  We will call you next time we need painting done."

Yours truly,

"Thanks so much for a job well done, but especially for having such nice people working for your company. There are very few people I would leave the house key with and be gone for the day."

"I want to thank you and the people who work for you for the nice job you did painting the interior of my house.  It looks beautiful.  The whole family was "oohing" and "ahhing" when we got back from our trip and said how nice it looked.  I also appreciated the good shape in which you left the house and my husband still can't figure out how you painted behind the fish tank.  He thinks it was magic."

Yours truly,

Mary B.

"I highly recommend Thomas Young particularly for painting the wood finish.  He performed excellent restoration work on my old oak window and moldings Architectural Digest quality painting."

Stuart R.

"This note is to express our appreciation for the high quality and timely work you and your staff put into constructing and finishing a new staircase in our home.  The stairs, new framing, and trim have been seamlessly integrated into the existing walls, floors, and ceiling, making it appear as if these elements have always been part of the house.  We were particularly impressed with your staff's work ethic, craftsmanship, and willingness to please.  They kept the work area remarkably clean throughout the project, and even worked overtime when necessary to ensure that the estimated completion date was met.  We were also grateful for your efforts to resolve code-related problems left by others and discovered during demolition.  For all these reasons we have recommended your company to our friends and neighbors and will certainly call you first for any further construction/painting work we may need.  Thanks from two pleased customers."

Sincerely,

Bob and Peggy F.

"Guys did great job on garage door, etc.  Today, will recommend you to our neighborhood civic association who keep database of best (and worst) home contractors for folks to use.  Will also be in contact with you for interior painting and for possible maintenance contract. Overall, excellent painting by hard working, very pleasant crew."

Thanks,

Bob M.

"We'd like to thank you for your efficient and timely renovation of our bathroom.  As you recall, we had trouble with two contractors before using your professional services.  After several trips to Home Depot our nightmare was transformed into a dream.  Please extend our gratitude to Alex who handled all our special requests without hesitations.  We look forward to working with you on our other bathroom renovations sometime this summer."

Sincerely,

S. M.

"We thought you would like to see these before and after pictures of the bathroom.  We are very pleased with the results, and thank you both for the excellent and professional services you provided.  We will not hesitate to recommend either of you to anyone who is considering a home improvement project."

Have a great Thanksgiving,

Wendy and Herb T.

"By the way, EVERYONE loves the walkway.  I've had neighbors, friends, even the UPS guy who does deliveries comment on what a fabulous job you folks did!  Definitely a highlight I enjoy every day."

Thanks again,

Dusty G.

"Dear Ron:

Please note that I am very satisfied with the service your company provided. Edgar called before coming and was very courteous and professional.  I was also treated with the same level of courtesy and professionalism by the other members of your staff and by you.  I appreciate this very much!"

Thanks,

"Hi Thomas,

                                       
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