T. R. Young Services understands how important trust is in a client/contractor relationship. Our clients rely on us to serve on their behalf, ethically and responsibly. We strive to ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, service-minded attitudes, and attention to detail. As a result, over half of the company's business each year comes from existing clients. Our clients value the relationship we build with them, recognize our mission, and understand why T. R. Young Services is such a unique company.
Thomas Young is extremely professional and provides excellent customer service. He arrives when scheduled, keeps his work spotless and always checks up when the work is done.
— Kathy A.
We've had Thomas and his crew out to the house for projects twice since we moved into our fixer upper home in July 2015. First we had them repair a very decrepit deck and fix a floor joist that the previous owners had cut out to install some pipes. Then we just had him back to resolve some issues we were having with water drainage under the house. At first I thought the price seemed a little steep but after talking to Mr. Young and seeing the professionalism of his crew I am extremely pleased with all the work they have done. These guys do NOT take short cuts or cut corners. Everyone is friendly and hard working and stuff gets done right the first time, on time and on budget. Thomas is extremely personable and knowledgeable and comes up with very creative solutions to difficult problems. He is also very prompt to reply and courteous when answering questions or acknowledging concerns. I will continue to use this company for any and all work I need done in the future. We are hoping to have him back soon to replace some windows and tear down an old shed. If I could give 10 stars, I would!
— Annette B.
They did fantastic work very attentive to the client.
— Paul S.
Thomas and his crew recently finished a substantial repair to our house. The second floor bedroom (formerly a sleeping porch that was converted to a bedroom many years ago) on our newly-purchased house turned out to be failing structurally and had to have its support posts replaced (yes, we knew about it from the inspection, but no, we didn't know how big a job it was going to be -- we would never have bought the house if we had).
We shopped around with several companies and chose TR Young because of the good reviews. I'm glad we did. Thomas handled all of the details (getting engineering plans drawn up, pulling permits, keeping us updated on the progress of the job). He has lots of experience in the field and clearly enjoys his work -- that shows up in the attention to detail (things like perfectly matching the paint at the end of the job so we can't really tell where the work was done).
— T W.
We have used TR Young again for painting and floors. He is great! Fantastic ideas and very professional crew. Always on time. I really like this contractor. I would recommend him to my family or best friend. It's family owned business so I feel like I'm supporting small business people. He is fair and, from what I can see, honest.
— Jill K.
Thomas works very well with his customers. He gives you a bid and sticks with it there is no extra expenses and he tries to direct you when you request isn't sensible. He helps you stick in a budget.
— Daniel P.
What a delight and pleasure it is to be writing this letter to you. I contracted Thomas for a six week project. The crew was kind, courteous, respectful, patient, and easy to coordinate with, as well as knowledgeable. I highly recommend them without any reservations on my part. Good luck with your project.
— Becky G.
I would like to take this opportunity to complement you and your company on the outstanding painting job that was recently completed for our paint company. The work was superb. The crew that was assigned was extremely conscientious with the work being done quietly, neatly, on time, and with almost no disruption to our normal daily activity. As the logo on your mailing envelope says, it was a "Job Well Done." It is always a pleasure to do business with consummate professionals and we look forward to future dealings with your firm. If we can provide you with letters of reference or introduction, please do not hesitate to contact us.
— Carole W.
Recently, I engaged the services of T. R. Young based on a referral from an organization I know and trust. As someone who had the pleasure of working with Tom Young and several members of his staff, I would like to take this opportunity to relate my personal experience. Throughout my initial meeting and beyond with Tom he was patient, thorough and knowledgeable. There is no doubt that Tom's diligent efforts and professionalism were responsible for making our relationship and improvements on my home a pleasant transaction. Tom worked with me constantly and was always on top of every project and detail. Furthermore, I feel that my time was never wasted and Tom tuned in to what I was looking for by anticipating my needs and addressing all my concerns. The effort, energy and commitment that Tom provided for the work on my home falls in the above and beyond category. Each member of Tom's staff was on time, polite and efficient. I found all to be cooperative and trusting. I have consistently found Tom Young and his staff to be pleasant, sincere and honest in all of our dealings. Because of these fine qualities, I am confident that we will work together again.
— Kelly E.
My wife and I want to express our complete satisfaction with the work your company did painting the outside of our house. From your visit to walk around the house and give us your estimate, to the preparation and painting, to the final clean up of the premises, everything was done in a highly professional manner. I want to commend the crew. My wife told me they are the best crew she has seen. They were all clearly well-trained and skilled at their work, and were also very friendly and courteous, willing to answer our questions and discuss the progress of the work. They put in the time needed to do a good job, not rushing or using shortcuts, but still finishing on the schedule you originally gave us. They were always here when they said they would be, and they formed an efficient unit. When he came into the house to paint the window sills he was careful not to make any mess, first taking off his shoes. The house looks beautiful. That, of course, is most important to us. But there were a number of small things that we also appreciate. We will call you next time we need painting done.
— Jerold K.